Privacy Policy
This Privacy Policy describes how NTVASTRAM collects, uses, stores, and protects your personal information when you use our website, place an order, or contact our support team.
1. Information We Collect
We collect details you provide during account registration, checkout, and customer support interactions, including your name, phone number, email address, shipping and billing address, and order details. Payment details are processed through secure third-party payment partners and are not stored on our servers.
2. How We Use Your Information
- To process and deliver your orders across India.
- To send order confirmations, shipping updates, and delivery notifications.
- To provide customer support, manage returns, and resolve grievances.
- To detect fraudulent transactions and maintain platform security.
- To improve catalog quality, product experience, and customer satisfaction.
3. Data Sharing & Security
We share limited required information only with trusted logistics partners, payment processors, and service providers to fulfill your order and improve service. We apply reasonable administrative and technical safeguards to prevent unauthorized access, misuse, or disclosure of your personal data.
4. Cookies and Device Data
Our website may use cookies and similar technologies to remember cart preferences, enhance website performance, and improve your browsing experience. You can manage cookies through your browser settings.
5. Your Rights
You may request updates or corrections to your personal details by contacting our support team. You may also request account-related data assistance subject to applicable law and transaction retention obligations.
6. Policy Updates
We may revise this policy periodically to reflect legal, operational, or business updates. Continued use of the site after updates indicates acceptance of the revised policy.
Contact Information
NTVASTRAM
Phone: +91 77459 69003
Email: support@ntvastram.com